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To address the regulations of the California Transparency in Supply Chains Act (SB 657), SOREL defines slavery and human trafficking as used by U.S. Department of State:
As defined in the Victims of Trafficking and Violence Protections Act (TVPA) of 2000, human trafficking is “any recruitment, harboring, transportation, provision, or obtaining of a person for labor services, through the use of force, fraud, or coercion for the purpose of subjection to involuntary servitude, peonage, debt bondage, or slavery.”
The Victims of Trafficking and Violence Protections Act (TVPA) of 2000 defines involuntary servitude to include “a condition of servitude induced by means of – (A) any scheme, plan, or pattern intended to cause a person to believe that, if the person did not enter into or continue in such condition, that person or another person would suffer serious harm or physical restraint; or (B) the abuse or threatened abuse of the legal process.”
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PLEASE READ THESE WEBSITE TERMS AND CONDITIONS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.
These terms and conditions of use ("Site Terms") apply exclusively to your access to, and use of, the website of Columbia Sportswear Company and its subsidiaries (collectively, "Columbia"), located at www.sorelfootwear.ca (the "Site"). These Site Terms do not alter in any way the terms or conditions of any other agreement you may have with Columbia, or its subsidiaries or affiliates, for products, services or otherwise. If you are using the Site on behalf of any entity, you represent and warrant that you are authorized to accept these Site Terms on such entity's behalf, and that such entity agrees to indemnify you and Columbia for violations of the Site Terms.
Columbia reserves the right to change or modify any of the terms and conditions contained in the Site Terms or any policy or guideline of the Site, at any time and in its sole discretion. Columbia will notify you that the Site Terms have been changed by email or by posting the revised Site Terms on the Site and posting a notice about such changes on the Site. Any changes or modification will be effective immediately upon posting of the revisions on the Site and shall apply to all use of the Site and all acts or omissions occurring after the effective date of the revised Site Terms. You waive any right you may have to receive specific notice of such changes or modifications. Your continued use of this Site following the posting of changes or modifications will confirm your acceptance of such changes or modifications. Therefore, you should frequently review the Site Terms and applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, your license to use the Site will terminate and any further use will be unauthorized, so you must stop using the Site.
If you have any question regarding the use of the Site, please refer first to the Help Section or the Frequently Asked Questions. All other questions or comments about the Site or its contents should be directed to Sorel@custhelp.com.
Please refer to our Privacy Policy for information on how Columbia collects, uses and discloses personal information from users of the Sites.
All sales from the Site are sold by Columbia Sportswear USA Corporation, a wholly owned subsidiary of Columbia Sportswear Company. The following terms and conditions of sale ("Sale Terms") apply to your purchases of any products from Columbia, except to the extent that you have entered into a separate written agreement with Columbia that supersedes some or all of these Sale Terms. These Sales Terms are subject to change without prior written notice at any time, in Columbia’s sole discretion. By placing an order for products through this Site or any other website of Columbia (the "Sites"), you agree to be bound by and accept the terms and conditions in effect at the time of such order. Other than as specifically provided in any separate written agreement between you and Columbia, these terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s), and all sales are expressly conditioned upon your agreement to these terms and conditions.
When you purchase from Columbia, an account may be created by you as part of the checkout process. You are responsible for maintaining the confidentiality of your password and for restricting access to your password, and you agree to accept responsibility for all activities that occur under your account.
Columbia currently accepts VISA, MasterCard, American Express, Discover credit cards and PayPal.
We endeavor to process all orders for in stock items within 1 business day. Our standard business hours are Monday through Friday 8 a.m. to 5 p.m. Pacific Time. Standard shipping is typically via UPS ground and you should allow 3-7 business days for standard delivery once an order has been shipped. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order. If expedited shipping is required, please select that as your shipping choice.
All shipping charges are the responsibility of the customer. Shipping charges will be included on your invoice and can be viewed on a summary screen prior to finalizing your order. Shipping charges are based on the delivery location and method you select during the checkout process, and you can view our current shipping fee chart here. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice, provided that if the actual shipping charge is more than the amount shown on your invoice, we will contact you with the correct shipping costs before processing your order, and you will have an opportunity to cancel your order.
All orders are shipped FOB Shipping Point. Title to products passes from Columbia to you upon shipment, and we are not responsible for any shipping delays or problems once the product has been shipped.
If you end up with a product that's not quite right, just send it back to us in its unworn, original condition within 30 days of purchase for a full refund. For more information on returns, click here.
Columbia and its suppliers continually upgrade and revise its products and service offerings to provide you with new products and services. Columbia may revise or discontinue products at any time without prior notice to customers, and products may become unavailable to customers even after an order is placed. All prices are subject to change without notice.
Columbia attempts to be as accurate as possible and eliminate errors on this Site. However, we do not warrant that product descriptions, photographs, pricing or other content of this site is accurate, complete, reliable, current, or error-free. In addition, all weights and size dimensions are approximate. If a product offered by Columbia is not as described or pictured, your sole remedy is to return it in unused condition for a refund. In the event of an error, whether on the Site, in an order confirmation, in processing an order or otherwise, we reserve the right to correct such error and charge the correct price or cancel the order, and your sole remedy in the event of such error is to cancel your order.
Columbia only sells products to adults. If you are under the age of majority in your province/territory of residence (which age varies between 18 years and 19 years depending on the jurisdiction), you may use our Site only with involvement of a parent or guardian. Columbia reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Our outerwear comes with a limited lifetime warranty, and our footwear comes with a one year limited warranty. For more information about our warranties and how to handle claims, click here.
These Sale Terms and your purchase of products from Columbia though this Site shall be governed by and construed in accordance with the laws of the Province of Ontario and in the case of use of the Site in Quebec by residents of Quebec, by the laws of Quebec and the applicable federal laws of Canada without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Sales Terms or your purchase of products shall be filed only in the federal and provincial courts sitting in Toronto, Ontario and in the case of use of the Site in Quebec by residents of Quebec, before the courts of Quebec sitting in Montreal, Quebec and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Site Terms.
The Site may include certain features or services that are available via your mobile phone (the "Mobile Services"), such as the ability to upload content to your mobile phone or request order and shipping status messages or other alerts be sent to your mobile phone. In addition, you have the option, but are not required, to provide your mobile number in the registration process as part of your contact information. By using the Mobile Services, or by providing your mobile number as a contact point, you agree that we may communicate with you by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us. You understand that your carrier's normal messaging, data and other rates and fees will apply to these Mobile Services and other communications, and you should check with your carrier to find out what plans are available and how much they cost.
Unless otherwise indicated in the Site, the Site and all content and other materials on the Site, including, without limitation, the Columbia logo, and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Columbia or its licensors or users and are protected by U.S., Canadian and international copyright laws.
You are granted a limited, non-sub-licensable license to access and use the Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of the Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Site Terms and does not include: (a) any resale or commercial use of the Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of the Site and the Site Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Site, the Site Materials or any information contained therein, except as expressly permitted on the Site; or (g) any use of the Site or the Site Materials other than for its intended purpose. Any use of the Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Columbia, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trade-mark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Site Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable by Columbia at any time.
In accordance with the U.S. Digital Millennium Copyright Act (DMCA) and other applicable law, Columbia has adopted a policy of terminating, in appropriate circumstances and at Columbia's sole discretion, subscribers or account holders who are deemed to be repeat infringers. Columbia may also at its sole discretion limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
If you believe that anything on the Site infringes upon any copyright which you own or control, you may file a notification of such infringement with our Designated Agent as set forth below.
Name of Agent Designated to Receive Notification of Claimed Infringement: John C. Motley
Full Address of Designated Agent to Which Notification Should be Sent: 14375 NW Science Park Drive, Portland, OR 97229
Telephone Number of Designated Agent: 503-985-4012
Facsimile Number of Designated Agent: 503-985-5012
E-Mail Address of Designated Agent: dmca@columbia.com
Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Please note that the information provided in your notification, including any personal information contained therein, may be forwarded to the person who has provided the allegedly infringing content, and your sending us such notification constitutes your consent to share this information with the alleged infringer.
You should also note that if you make any material misrepresentation in your notification that the material or activity is infringing, you will be liable for all damages, including costs and legal fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
We may give notice of a claim of copyright infringement to our users by means of a general notice on the Site, electronic mail to a user's email address in our records, or by written communication sent by first-class mail to a user's address in our records.
"Columbia," "Columbia Sportswear Company," "Columbia Interchange System," "Columbia River Lodge," "Bugaboo," "Bugabootoo," "Cyberpack," "Delta Hunter," "Interchange," "Tough Mother," "GRT," "Omni-Dry," "Omni-Freeze," "OmniGrip," "OmniShield," "OmniShade," "Omni-Tech," "PFG," "PHG," "Skeeter Beeter," "Storm Dry," "Techlite," "Tested Tough," "Timberwolf," and "Titanium," along with the Columbia diamond, three arrow circle - and the PHG logos, and other product or service names, logos and slogans of Columbia that may appear on this web site, are trade-marks or registered trade-marks of Columbia Sportswear Company or its subsidiaries in the United States, Canada and other countries, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Columbia or the applicable trade-mark holder. You may not use any metatags or any other "hidden text" utilizing "Columbia" or any other name, trade-mark or product or service name of Columbia or its subsidiaries without our prior written permission. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trade-mark and/or trade dress of Columbia and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trade-marks, registered trade-marks, product names and company names or logos mentioned in the Site are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trade-mark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.
You are granted a limited, non-exclusive right to create a text hyperlink to the Site for noncommercial purposes, provided such link does not portray Columbia or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use a Columbia logo or other proprietary graphic of Columbia to link to this Site without the express written permission of Columbia. Further, you may not use, frame or utilize framing techniques to enclose any Columbia trade-mark, logo or other proprietary information, including the images found at the Site, the content of any text or the layout/design of any page or form contained on a page on the Site without Columbia's express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trade-mark, copyright or proprietary right of Columbia or any third party.
Columbia makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of third-party Web sites accessible by hyperlink from the Site, or Web sites linking to the Site. Such sites are not under the control of Columbia and Columbia is not responsible for the contents of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Columbia provides these links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement or adoption by Columbia of any site or any information contained therein. When you leave the Site, you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site.
Columbia may provide or allow third party content on the Site and may provide or allow links to Web pages and content of third parties (collectively the "Third Party Content") as a service to those interested in this information. Columbia does not monitor or have any control over any Third Party Content or third party websites. Columbia does not endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. Columbia does not represent or warrant the accuracy of any information contained therein and undertakes no responsibility to update or review any Third Party Content. Users use such Third Party Content contained therein at their own risk. Product reviews and comments posted on the Site are strictly the opinion of the user posting such reviews or comments, and Columbia does not endorse or approve any such reviews or comments.
Columbia may run or allow advertisements and promotions from third parties on the Site or may otherwise provide or allow information about or links to third-party products or services on the Site. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Columbia is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or promotions or as the result of the presence of such non-Columbia advertisers or third party information on the Site.
The Site may include discussion forums, blogs, product reviews, or other interactive areas or services ("Interactive Areas”) in which you or other users create, post or store any content, messages, reviews, ratings, materials, data, information, text, music, sound, photos, video, graphics, code or other items or materials on the Site ("User Content"). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Site any of the following:
Columbia takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Columbia liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, Columbia is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although Columbia has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, Columbia reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on the Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Site at your sole cost and expense. Any use of the Interactive Areas or other portions of the Site in violation of the foregoing violates these Site Terms and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Columbia's systems and customers, or to ensure the integrity and operation of Columbia's business and systems, Columbia may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e., name, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content. Columbia's right to disclose any such information shall prevail over any terms of Columbia's Privacy Policy.
Except as otherwise expressly stated by Columbia, Columbia does not claim ownership of any User Content or other materials you post or upload on the Site or otherwise provide or submit to Columbia. However, unless we indicate otherwise, you grant Columbia and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. Such license shall be limited to use on or in connection with the Site unless otherwise indicated on the Site. You grant Columbia and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that: (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to the Site; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Site Terms and will not violate any rights of or cause injury to any person or entity.
Notwithstanding the foregoing, you acknowledge and agree that any suggestions, ideas, comments or other information or materials regarding the Site, Columbia or Columbia's products or services that are provided by you, whether by email, posting to the Site or otherwise, are non-confidential and shall become the sole property of Columbia. Columbia shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
By using the Site, you agree to abide by the Columbia Code of Conduct, click here. [Include link] which states that you agree not to:
Columbia is not responsible or liable for the conduct of, or your interactions with, users of the Site (whether online or offline), nor is Columbia responsible or liable for any loss, damage, injury, or harm associated therewith. Although Columbia has no obligation to monitor any user conduct on the Site or in any Interactive Area, Columbia reserves the right, and has absolute discretion, to monitor any user conduct on the Site at any time and for any reason without notice. Columbia does not approve or endorse any user-posted meetings or events referenced on the Site, and Columbia recommends exercising caution before contacting or meeting anyone (online or offline) that is unfamiliar. Your use of the Site is at your own risk. Any use of the Site in violation of the user conduct rules set forth above violates these Site Terms and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Site.
In consideration of your use of the Site, you agree to: (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Site ("Registration Data"); (b) maintain the security of your password and identification and not share such information with any third party; (c) maintain and promptly update the Registration Data, and any other information you provide to Columbia, to keep it accurate, current and complete; and (d) accept all risks of unauthorized access to the Registration Data and any other information you provide to Columbia.
This Site, and any documents issued by Columbia and available through this Site, may contain statements which constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 and applicable Canadian securities laws. Those statements can be identified by the use of words such as "believe," "expect," "plan," "may," "will," "should," "anticipate" or similar statements or the negative of these words. Forward-looking statements include statements made as to future operations, costs, capital expenditures, cash flow, improvements in infrastructure, distribution and replenishment systems and operating efficiencies, sales and earnings estimates or trends and expansion plans and projections. These forward-looking statements are based on our current expectations. Known and unknown internal and external risks and uncertainties may cause the actual results to be materially different from those expressed in or implied by the forward-looking statements. The information contained in the most recent Columbia Annual Reports to stockholders, including information contained under the section captioned "Management’s Discussion and Analysis," as well as other information included under the caption "Risk Factors" and/or in other Columbia filings with the Securities and Exchange Commission, identifies important factors that could cause actual results to differ from those contemplated by forward-looking statements. Columbia undertakes no obligation to update forward-looking statements to reflect events or circumstances that occur after the date the statements were made.
Press Releases The information contained within press releases issued by Columbia should not be deemed accurate or current except as of the date the release was posted. Columbia has no intention of updating, and specifically disclaims any duty to update, the information in the press releases. To the extent any information therein is forward-looking, it is intended to fit within the safe harbor for forward-looking statements, and is subject to material risk.
Columbia may provide links to third-party websites or services that contain financial or investment information about Columbia. Access to such websites and the information contained therein is provided as service to those interested in the information. Columbia neither regularly monitors nor has control over the content of third parties' statements or websites. Accordingly, Columbia does not endorse or adopt these websites or any information contained therein, including, without limitation, analyst's reports and stock quotes. Columbia makes no representations or warranties whatsoever regarding the accuracy or completeness of the content, information, or opinions of third-party websites or other third-party information that is identified on the Site. Users visit these webssites and use the information contained therein at their own risk.
You agree to defend, indemnify and hold harmless Columbia, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable legal fees) arising out of or related to any User Content you post, store or otherwise transmit on or through the Site or your use of the Interactive Areas, including without limitation any actual or threatened suit, demand or claim made against Columbia and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the User Content, your conduct, your violation of these Site Terms or your violation of the rights of any third party.
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY COLUMBIA, THE SITE, THE SITE MATERIALS CONTAINED THEREIN (INCLUDING ALL USER CONTENT) AND THE SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE "SERVICES") ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. COLUMBIA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE INFORMATION, USER CONTENT AND SITE MATERIALS IN THE SITE. COLUMBIA DOES NOT REPRESENT OR WARRANT THAT THE SITE, THE SITE MATERIALS OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. COLUMBIA DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COLUMBIA IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SITE OR THE SERVICE, AND YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. PRODUCT REVIEWS AND COMMENTS ARE STRICTLY THE OPINION OF THE USER POSTING SUCH REVIEWS OR COMMENTS, AND COLUMBIA DOES NOT ENDORSE OR APPROVE ANY SUCH REVIEWS OR COMMENTS.
COLUMBIA IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. WHILE COLUMBIA ATTEMPTS TO MAKE YOUR ACCESS AND USE OF THE SITE AND THE SERVICES SAFE, COLUMBIA CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD.
Columbia reserves the right to change any and all content contained in the Site and any Services offered through the Site at any time without notice. Reference to any products, services, processes or other information, by trade name, trade-mark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by Columbia.
IN NO EVENT SHALL COLUMBIA, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, PUNATIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, LOSS OF BUSINESS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE SITE, THE SERVICES, THE USER CONTENT OR THE SITE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CASED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM COLUMBIA, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO COLUMBIA'S RECORDS, PROGRAMS OR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF COLUMBIA, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO COLUMBIA FOR ACCESS TO OR USE OF THE SITE.
Notwithstanding any of these Site Terms, Columbia reserves the right, without notice and in its sole discretion, to terminate your license to use the Site, and to block or prevent future your access to and use of the Site.
If any provision of these Site Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Site Terms and shall not affect the validity and enforceability of any remaining provisions.
The parties have expressly requested and required that these Site Terms and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressément que les présents termes et modalités du site web ainsi que tout autre document qui s’y rapporte soient rédigés en anglais.
Questions or comments about the Site may be directed to Sorel at the email address Sorel@custhelp.com or by calling us at (888) 697-6735.
This privacy policy ("Policy") explains how your personal information is collected, used, and disclosed by Columbia Sportswear Company and its subsidiaries and affiliated companies, including Mountain Hardwear and Sorel ("Columbia" or "we/our/us"). Unless we otherwise indicate, this Policy applies to all personal information collected by Columbia from any source, including information collected through our online services and activities, including this Website (collectively, "Sites"), and at retail locations. This Policy will not apply where we display or link to a different privacy policy.
We collect information from you in various ways. We collect personal information you directly provide to us online, in our stores and through your other interactions with us. For example, we collect your name, email address, postal address, phone number, fax number, demographics and other information you provide us or allow us to collect from you. We also collect credit card numbers if you purchase our products and services. We may also obtain information from other sources and combine that with information we collect from you.
When you visit our Sites, some information is automatically collected. For example, when you visit our Sites your computer's operating system, Internet Protocol (IP) address, access times, browser type and language, and referring website addresses are logged automatically. We also collect information about your usage and activity on our Sites.
Cookies. We may automatically collect information using "cookies." Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Sites and your experience. We use cookies to see which areas and features are popular and to count visits to our Sites. If you set your browser not to accept cookies or if you reject a cookie, it may affect certain features or services of our Sites.
Web Beacons. We may collect information using web beacons. Web beacons, or "gifs," are electronic images that may be used on our Sites or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
We use third party cookies and web beacons to help us compile aggregated statistics about our Sites. We receive assurances from those third parties that they will not collect or access your personal information on our Sites.
We may also use third parties to serve ads on third party websites. Certain third parties may automatically collect non-personally identifiable information about your visits to this and other websites such as your IP address, your ISP, and the browser you use to visit our Sites. They do this using cookies, clear gifs or other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our Sites and the other sites tracked by these third parties. This Policy does not apply to, and we are not responsible for, cookies or clear gifs in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit http://www.networkadvertising.org/managing/opt_out.asp.
Your provision of your personal information to Columbia means that you agree and consent that we may collect, use and disclose your personal information in accordance with this Policy.
We use personal information we collect for purposes described in this Policy or as disclosed to you in other ways including on our Sites, in our stores, or in connection with our services. For example, we may use your information to:
SOREL may store and process personal information in the United States and other countries, and as such, law enforcement authorities and courts in those foreign jurisdictions may, in certain circumstances, be entitled to access your personal information. By using any of our Sites, you consent to any such transfer outside of Canada.
Certain sections of our Sites are designed as open and public community areas for connecting and sharing with other people. When you sign up for or participate in these areas you will be asked to provide certain information that may be displayed publicly along with photos, stories, posts, and other information you choose to provide. We may also post or publish your information when you submit comments, stories, photos, and videos in connection with surveys, contests, sweepstakes, or promotions offered on the Sites.
We do not otherwise disclose your personal information with third parties except as follows:
We store your personal information only for so long as is needed to meet the purposes set out in this Policy, including for the purpose of enabling us to meet any legal requirements. Columbia takes reasonable measures to protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.
Columbia will permit you the reasonable right of access and review of your personal information. We will endeavour to provide you with the information in question within a reasonable time and no later than 30 days following receipt of your request. If we require additional time, or if we feel that we have grounds to refuse your request, we will notify you of new timing for our reply and/or the reasons for our extension or refusal.
You may withdraw your consent to Columbia’s collection, use and disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice by contacting us at CustomerServiceCanada@columbia.com. If you choose to withdraw your consent, we will inform you of the implications of doing so. Typically, this may include limitations such as no longer receiving email marketing, no longer receiving personalized advertising, and not being able to save account information.
You may opt out of receiving promotional emails from SOREL by following the instructions in those emails. If you choose to opt out of promotional emails, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your contact preferences, changes to your information, or our Policy or privacy practices by writing us at:
SOREL
Attn: Ecommerce
14375 N.W. Science Park Dr.
Portland, OR 97229
SOREL may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above.
