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Warranty Service:
Phone: (888) 697- 6735 - press 2 - press 2
M-F 8:30am-5:00pm EST
CUSTOMER SERVICE
How do I return an item(s) purchased on sorelfootwear.ca?
What is flat rate shipping?
Can I change or cancel my order once it's been placed?
How long will it take to receive my order?
How can I check the status of my order?
Can I exchange my SOREL purchase?
How long do I have to return my items?
How can I check the status of my return and refund?
Can I place an order by email?
Can I return my SOREL purchase as a retail store?
Does SOREL Canada have retail stores?
How can I locate a past season product not on your site?
How can I obtain warranty service on my footwear?
Can I buy replacement liners or laces for my boots?
How do I find my size?
SOREL Gift Cards
Where can I redeem my virtual merchandise credit?
Can I use my warranty virtual merchandise credit with a discount?