We will gladly accept returns on all purchases made on our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.
Returns
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Frequently Asked Questions
What can i return?
When can i return?
Returns are accepted within 90 days of the purchase date.
Where can i return?
Parcels can only be returned from the country where they were delivered. Please visit our detailed FAQ page for more information.
When do i get my refund?
Once we receive your package, our team will verify its contents, inspect it to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 7-10 business days.
Easy & hassle-free delivery
Hundreds of Purolator shipping locations can collect your order when convenient and return any item that doesn't fit.