1. Enter Order Information
2. Print The Label
3. Pack Up Your Items
4. Ship The Package

Enter the information below to quickly start your return.

e.g. 15133006 or 200006567
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Frequently Asked Questions

What can i return?

We will gladly accept returns on all purchases madeon our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.

When can i return?

Returns are accepted within 60 days of the purchase date.

Where can i return?

Parcels can only be returned from the country where they were delivered. We do not accept return of online purchases at our stores at this time. Please visit our detailed FAQ page for more information.

When do i get my refund?

Once we receive your package, our team will verify its contents, inspect it to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 7-10 business days.

Easy & hassle-free returns

Hundreds of Purolator shipping locations can collect your order when convenient and return any item that doesn't fit.

What is the return cost?

We provide a flat rate Purolator shipping label for your return. The flat rate of $7 will be deducted from your final refunded amount.