We will gladly accept returns on all purchases madeon our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.
Returns
SIGN IN
PRINT THE LABEL
WRAP YOUR ITEM
DROP IT OFF
Frequently Asked Questions
What can i return?
When can i return?
Returns are accepted within 60 days of the purchase date.
Where can i return?
Parcels can only be returned from the country where they were delivered. We do not accept return of online purchases at our stores at this time. Please visit our detailed FAQ page for more information.
When do i get my refund?
Once we receive your package, our team will verify its contents, inspect it to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 7-10 business days.
Easy & hassle-free delivery
Hundreds of Purolator shipping locations can collect your order when convenient and return any item that doesn't fit.