1 Verify your product is under warranty.
2 Select Country.
3 Fill out & submit a claim form.
4 Ensure that item is freshly washed or cleaned.
5 Return the item to us with the claim number.
SOREL 1425 MAX BROSE DR, LONDON, ONTARIO N6N 0A2
http://www.sorelfootwear.ca/ (888) MY-SOREL